9th - 14th Nov, 2026
Bliss Resort, Mombasa
6 Day(s)
08:30 AM - 16:00
Ksh. 75,400.00 (Incl. VAT)
6 Point(s)
Mastering Performance Coaching
From
To
From
To
Duration
Venue
CPD
Cost
09-11-2026
14-11-2026
8:00 AM
4:00 PM
6 Day(s)
Bliss Resort, Mombasa
6
75,400.00
Course Overview
This six-day program is designed to develop elite-level performance coaches who can guide individuals, teams, and organizations toward sustained excellence. Unlike traditional performance management training, this program focuses on coaching as a strategic capability — helping participants master the art of unlocking potential, driving accountability, and shaping a culture of continuous improvement. Participants learn how to coach employees through goal setting, performance challenges, behavioral change, and development planning. They also gain mastery in KPIs, Balanced Scorecards, appraisal systems, and evidence-based coaching frameworks. Through simulations, coaching circles, and real-world case labs, participants emerge as confident performance coaches capable of transforming people and performance at scale.
Course Objectives
By the end of this program, participants will be able to:
- Apply coaching principles to performance planning, monitoring, and review.
- Facilitate SMART goal setting, KPI development, and Balanced Scorecard alignment.
- Conduct powerful performance coaching conversations using structured models (GROW, CLEAR, OSKAR).
- Coach employees through performance challenges using PIPs, documentation, and behavioral change tools.
- Build and sustain a high-performance culture through leadership influence and coaching systems.
- Identify and mitigate common challenges and errors in performance management.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit:
- HR Officers and Performance Managers
- Line Managers and Team Leaders
- Learning & Development Professionals
- Public Service HR Practitioners
- Organizational Development Officers
- Supervisors responsible for appraisals and staff development
Secretary General
Academy of Certified Human Resource Professionals
This six-day program is designed to develop elite-level performance coaches who can guide individuals, teams, and organizations toward sustained excellence. Unlike traditional performance management training, this program focuses on coaching as a strategic capability — helping participants master the art of unlocking potential, driving accountability, and shaping a culture of continuous improvement. Participants learn how to coach employees through goal setting, performance challenges, behavioral change, and development planning. They also gain mastery in KPIs, Balanced Scorecards, appraisal systems, and evidence-based coaching frameworks. Through simulations, coaching circles, and real-world case labs, participants emerge as confident performance coaches capable of transforming people and performance at scale.
By the end of this program, participants will be able to:
- Apply coaching principles to performance planning, monitoring, and review.
- Facilitate SMART goal setting, KPI development, and Balanced Scorecard alignment.
- Conduct powerful performance coaching conversations using structured models (GROW, CLEAR, OSKAR).
- Coach employees through performance challenges using PIPs, documentation, and behavioral change tools.
- Build and sustain a high-performance culture through leadership influence and coaching systems.
- Identify and mitigate common challenges and errors in performance management.
Day 1: Foundations of Performance Coaching
+
- Coaching Mindset & Performance Foundations
- Performance Cycle & Alignment
- Coaching vs. Managing
Day 2: Goal Setting & Performance Planning
+
- SMART Goals & Performance Criteria
- KPI Development
- Cascading Goals
Day 3: Coaching Models & Appraisal Conversations
+
- Coaching Models (GROW, CLEAR, OSKAR)
- Appraisal Coaching Conversations
- Bias Mitigation in Coaching
Day 4: Balanced Scorecard & KPI Coaching
+
- Balanced Scorecard Coaching
- KPI Coaching for Results
- Scorecard Integration
Day 5: Coaching Through Performance Challenges
+
- Coaching Through Performance Challenges
- Difficult Conversations
- Behavioral Change Coaching
Day 6: Integration, simulation & certification
+
- Building a Performance Coaching Culture
- Certification Simulation
- Graduation & Certificate Handover
This training is suitable to a wide range of professionals but will greatly benefit:
- HR Officers and Performance Managers
- Line Managers and Team Leaders
- Learning & Development Professionals
- Public Service HR Practitioners
- Organizational Development Officers
- Supervisors responsible for appraisals and staff development