By the end of this program, participants will be able to:
- Apply coaching principles to performance planning, monitoring, and review.
- Facilitate SMART goal setting, KPI development, and Balanced Scorecard alignment.
- Conduct powerful performance coaching conversations using structured models (GROW, CLEAR, OSKAR).
- Coach employees through performance challenges using PIPs, documentation, and behavioral change tools.
- Build and sustain a high-performance culture through leadership influence and coaching systems.
- Identify and mitigate common challenges and errors in performance management.
This training is suitable to a wide range of professionals but will greatly benefit;:
- HR Officers and Performance Managers
- Line Managers and Team Leaders
- Learning & Development Professionals
- Public Service HR Practitioners
- Organizational Development Officers
- Supervisors responsible for appraisals and staff development