October 2025
November 2025
December 2025
February 2026
November 2026
By the end of this program, participants will be able to:
- Understand the foundations of industrial relations and grievance management.
- Build structured frameworks to handle complaints effectively.
- Navigate legal and ethical considerations during dispute resolution.
- Strengthen trust through transparent communication.
- Promote workplace harmony and reduce conflict.
This training is suitable to a wide range of professionals but will greatly benefit;:
- HR Professionals
- Labor Relations Officers
- Managers Handling Workplace Complaints
- Organizational Leaders