Module 1: Foundations of Counseling

• Introduction to Counseling

• Counselor Awareness

• Counseling Skills

• Counseling Process and Model

• Cognitive Interventions

• The Therapeutic Alliance

Module 2: Counseling Psychology: Theory and Practice

• Major theories of Counseling and Psychotherapy

• Theory-based Intervention Techniques/Styles

• Human Lifespan Development

• Counseling Specific Client Groups

• Multicultural Issues in Counseling

• Ethical and Professional Issues in Counseling

Module 3: Counseling on Specific Client Issues

• Stress

• Anxiety

• Depression

• Grief and Loss

• Self-esteem Issues

• Addiction Issues

• Relationship Issues

• Trauma

Module 4: Manage Workplace Relationships Effectively

• Cooperative Communication

• Speaking and Listening Skills

• Development of Communication Process

• Cultural and Individual Differences

• Culture Appropriate Communication

• Overcoming Barriers to Communication

• Following and Delegating

• Supervise Tasks

• Supporting Effective Operation

• Conflicts in the Workplace

• Problem Solving Techniques

• Negotiation

• Building and Maintaining External Relationships

Use of The Mark

1. As a mark of recognition a successful candidate is entitled to use the designatory title "CWC®” after their names.

2. A successful candidate will also be able to call him or herself a Certified Workplace Counselor.

In order to be certified pursuant to these rules and entitled to use the mark candidates must;

1. HR Professionals with over 2 years working experience who wish to develop workplace counseling skills and knowledge for application in their work areas.

2. Be a member of the Institute of Human Resource Management in order to fulfill the candidate’s continuous professional development obligations after certification.

3. Successfully complete the certification course & pass all Competency-Based Assessments with an Authorized Educational Institution.