By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Identify the purpose and benefits of providing performance coaching and feedback.
• Acquire a positive mindset and essential skills for effective coaching and feedback.
• Apply Coaching framework in various coaching situations with your subordinates.
• Use coaching for performance, career conversations, career development and “stay “interview. he process initiating, implementing and sustaining an effective coaching and feedback culture in the organization.
• Provide positive and constructive feedback that is fruitful and motivating for the staff.
• Identifying the process initiating, implementing and sustaining an effective coaching and feedback culture in the organization.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Officers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Increase the productivity of employees and their confidence about the work.
• Help employees and show how much the organization cares for them.
• Understand common employee problems
• Develop Counselling Skills.
• Apply counselling skills at the workplace for various work aspects.
• Understand Ethics in Counselling
• Understand Emerging Issues in Counselling

This training is suitable to a wide range of professionals but will greatly benefit;

• Human Resource Managers
• HR Officers
• People Managers
• HR Executives

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understand what KPIs are, their misinterpretation and misapplication
• Appreciate why KPIs are necessary and beneficial to organizations
• Learn how to create relevant and effective KPIs from KRIs (CSF).
• Learn how to implement a KPI system successfully
• Effectively manage a KPI measurement system

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• HR Business Partners
• People Managers
• HR Executives

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Business Partners
• HR Officers
• People Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• To really understand what Key Performance Indicators (KPIs) are and their misinterpretation and misapplication.
• To appreciate why KPIs are necessary and beneficial to organizations.
• To learn how to create relevant and effective KPIs from Key Result Areas (also known as Critical Successful Factors).
• To learn how to implement a KPI system successfully.
• To effectively manage the KPI measurement process in all phases.

This training is suitable to a wide range of professionals but will greatly benefit;

• HR practitioners responsible for performance tracking
• Anyone who is concerned about his/her organization’s sustainable improvement.
• Anyone whose organization’s goals have changed and therefore their KPIs need refocusing.

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Identifying and understanding difficult people.
• Handling aggressive and passive-aggressive people.
• Working with negative people.
• Working with procrastinators and people with bad habits.
• Conquering your negative thinking.
• When the difficult person is your boss.
• Dealing with micromanagers.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Business Partners
• HR Officers
• People Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Translate business strategy into HR policies and workforce plans.
• Act as a trusted HR Business Partner with leaders and stakeholders.
• Navigate labour laws and compliance with confidence.
• Design and execute competency-based performance management systems.
• Develop fair, motivating compensation and rewards frameworks.
• Build HR scorecards and metrics to drive data-informed decisions.
• Lead talent development for a diverse, multi-generational workforce.

This training is suitable to a wide range of professionals but will greatly benefit;

• HR Managers and Senior HR Generalists
• Aspiring HR Business Partners
• Talent & Performance Coaches
• Leaders responsible for people strategy

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Alignment of HR and Business Strategies.
• Effective Organization Diagnosis.
• Implementation of HR Business Partnering.
• The future of HR Business Partnerships.
• Connecting Business with HR Strategies.
• External factors/influences that may affect business alignment.
• The role of HR Business partners.
• Strengthening and prolonging effective business partnerships.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• HR Business Partners
• HR Officers
• HR Professionals

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Explain why do we need to Mentor people.
• List the responsibilities of a Mentor.
• Discuss the Parameters to assess Mentees.
• Explain how to enhance Mentees’ Performance.
• Describe the Principles of Designing Mentoring Process.
• Describe the elements of an Effective Mentoring Process.
• Describe characteristics of an Effective Mentoring Process.
• Explain the how to give feedback while Mentoring.
• Explain how to Mentor different types of Personalities.
• Explain the how to Mentor people for Growth.
• Discuss the Development Tools used for Mentoring.
• Discuss the role of Learning & Development in Mentoring.
• List the criteria for Evaluation of Mentoring Process.
• Explain the importance of Self-Confidence for a Mentor.
• List the Tips for better Mentoring.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• Leaders and Managers,
• HR Officers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understand the structure, scope, and strategic value of HR audits.
• Evaluate the effectiveness of HR policies, procedures, and practices.
• Assess HR documentation against legal, financial, and ethical standards.
• Identify compliance risks and areas for operational improvement.
• Prepare and present audit reports to management and stakeholders.
• Align HR auditing with broader business goals and performance metrics.

This training is suitable to a wide range of professionals but will greatly benefit;

• Senior and mid-level HR professionals
• Internal auditors and compliance officers
• Organizational development specialists
• HR consultants and legal advisors
• Business executives overseeing HR governance

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Legal rights of employees and their organization.
• Minimum standards stipulated in the Employment Act
• Types of Contract.
• Contract of Employment.
• Salary payment.
• Termination of Contract and Dismissal.
• Statutory benefits and non-statutory benefits.
• Coverage of other related employment laws.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Business Partners
• HR Officers
• People Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Determine and create various HR measurement & metrics.
• Using metrics to measure ROI.
• Creating HR measurements & metrics and what to measure and why.
• Designing HR modeling tools.
• Designing HR scorecard to align with business needs.
• Building the metrics business case.
• Turning metrics into analytics and analytics into strategies.
• Deciding what metrics are important to your business.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Officers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Acquire a better understanding of the Employment Act and Changes to the Employment Act.
• Establish the coverage of the Employment Act.
• Establish the essential clauses and illegal terms of Contract of Service.
• Identify the difference between Contract of Service and Contract for Service.
• Establish the legal contractual age in Contract of service.
• Identify when an employment contract is broken?
• Handle no show case for recruitment.
• Know whether the Sick Leave, Annual Leave can be used to offset the notice period.
• Know whether an employee resignation can be rejected.
• Define Misconduct.
• Identify the difference between Termination and Dismissal.
• Know that Contract of service can or cannot restrict rights of employees to join, participate in or organize trade unions.
• Establish whether the change of Employer breaks the continuity of the period of employment.
• Know the requirements for salary period and time of payment.
• Identify authorized and unauthorized deduction of salary.
• Know the requirement of Rest Day and payment or work on Rest Day.
• Establish the Working Hours and its limit.
• Identify the legal requirements for Public Holidays, Sick Leave and Annual Leave.
• Know the Restriction on employment of children and young persons.
• Establish the Maternity Leave Entitlement
• Know what the changes to the Employment Act are.

This training is suitable to a wide range of professionals but will greatly benefit;

• Human Resource Managers
• Legal advisors and compliance officers.
• HR Officers
• HR Executives

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understanding the connection between Business Intelligence (BI) and Data Storytelling.
• Create substantive, compelling stories for business executives from cold, hard numerical data.
• Discovering useful data, preparing it for analysis and building models to understand meaningful relationships.
• Understanding your audience and aligning to their expectations.
• Complimenting other organizational strategic initiatives through data-driven story telling.
• The process of data visualization for effective storytelling.

This training is suitable to a wide range of professionals but will greatly benefit;

• HR Professionals

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Reducing recruitment costs.
• Techniques to attract job candidates.
• Making organization the employer of choice.
• Identifying present and future business requirements pertaining to staffing.
• Alternative staffing activities.
• Techniques to develop an effective job advertisement.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Business Partners
• HR Officers
• People Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• 5 Critical Elements of business acumen.
• Why business acumen is essential to HR Business partners.
• Financial acumen – Why you need to know about finance.
• Benefits of financial knowledge.

This training is suitable to a wide range of professionals but will greatly benefit;

• HR Professionals

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Business Partners
• HR Officers
• People Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• To understand the concept of gender mainstreaming.
• To identify and mainstream gender at all levels in the organization.
• To enable participants, identify gender needs, priorities and how to integrate them in policy formulation.
• To acquire practical skills on how to develop and implement gender mainstreaming policy at the work place.

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• To understand the concept of gender mainstreaming.
• To identify and mainstream gender at all levels in the organization.
• To enable participants, identify gender needs, priorities and how to integrate them in policy formulation.
• To acquire practical skills on how to develop and implement gender mainstreaming policy at the work place.

This training is suitable to a wide range of professionals but will greatly benefit;

• HR Professionals

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Appreciate drivers of the future world of work and emerging issues facing the labour market in Kenya.
• Understand the legal and policy framework that guide the labour market in Kenya.
• Identify & apply tools & techniques for effective labour management for sustainability of firms in Kenya.
• Trade Dispute Resolution Process
• Plenary
• Utilize the acquired skills in influencing effective labour management in Kenya.
• ELRC Judgements on Employment and Labour matters
• Plenary
• Decent Work, Future World of Work and Skills for the Future of Work
• Mental Health at the Workplace
• Team Building

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• To understand the links between HR and Competencies.
• To establish the difference between Competencies and Recruitment.
• To understand Performance Management.
• To understand Talent Management.
• To understand how to shape behavior and manage culture.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Officers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Strategic Performance Management Systems
• Conducting Effective Performance Appraisals
• Improving Employee Performance

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Explain what is a Competency
• Describe the Components of Competencies
• Explain the Types of Competencies
• Describe the Competency Iceberg Model
• Explain the Benefits of Iceberg Model

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Business Partners
• HR Officers
• People Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understand and implement the key elements to design a strategic organizational and departmental objective.
• Setting goals that drive high performance and achieve culture.
• Realize the benefits of utilizing and effective goal setting tools and linking it practically performance measurement system.
• Deploy a successful methodology for developing and implementing goal metrics.
• Evaluate and select success factors and performance measures/KRIs/KPIs

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understand Strategic Performance Management Systems.
• Learn How to Conducting Effective Performance Appraisals.
• Learn Employee Performance Improvement Strategies.

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Apply foundational counseling principles and behavioral health techniques in workplace scenarios.
• Conduct effective supportive sessions and emotional check-ins with staff.
• Recognize symptoms of workplace trauma, anxiety, depression, and burnout.
• Deliver low-level therapeutic interventions and refer complex cases ethically.
• Design targeted mental wellness plans using organizational diagnostics.
• Facilitate coaching and conversations that promote psychological safety.
• Champion mental health policy rollouts and build stakeholder alignment.

This training is suitable to a wide range of professionals but will greatly benefit;

• HR Business Partners and People Managers
• In-house Wellness Champions and EAP Coordinators
• Organizational Psychologists and Coaches
• Trauma-informed facilitators and culture change leaders
• Line Managers providing informal counseling support to team members

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Discover the distinctions between Performance Appraisal & Performance Managements and understand how they complement each other.
• Discuss various appraisal methods to help us evaluate and provide feedback on performance effectively.
• Learn a systematic approach to writing performance and goals, ensuring they are specific, measurable, achievable, relevant, and time-bound (SMART).
• Explore valuable tips and best practices that will enhance our performance management skills and create a positive working environment.
• Gain an understanding of how KPIs can be used to measure performance and drive improvement.
• Delve into the common challenges faced during performance management and identify strategies to overcome them.
• Discover the potential sources of errors in the performance management process and learn how to minimize their impact.

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understand the role importance of discipline in an organization, including the role of HR department and line departments on discipline.
• Learn the basis for conducting a disciplinary hearing and its objectives.
• Understand relevant labour legislation that applies to employee discipline within the Kenya legal framework.
• Grasp the composition and functions of a disciplinary committee, and the role of the players in the hearing: Chairperson, Secretary, HR, Employee’s Representative.
• Acquire essential skills in conducting a disciplinary investigation and writing an investigation report.
• Master the end-to-end procedure of conducting a professional disciplinary hearing.
• Comprehend relevant issues in a disciplinary hearing, such as: basic the rules of evidence (examination of witnesses, cross examination of witnesses), consideration of mitigating and aggravating factors.

This training is suitable to a wide range of professionals but will greatly benefit;

• Business leaders seeking to enhance organizational effectiveness.

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• What is HR Business Partnering?
• HR Business Partnering Model.
• Roles and Responsibilities of a HR Business Partner.
• Issues affecting HRBP.
• Working with Senior Management Team.
• Leading and managing people management agenda.
• Transforming HR into business partnership roles.
• Implementing HR Business Partnering.
• Capacity building for successful HR partnering.

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Business Partners
• HR Officers
• People Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Develop a collaborative approach to labour & industrial relations.
• Examine techniques and methodologies for enhancing & transforming IR.
• Appreciate the importance of employee engagement and empowerment.
• Understand the people factors in IR.
• Critically analyse the possibilities of effective conflict resolution.
• Utilise mediation skills as a practical intervention into disputes.

This training is suitable to a wide range of professionals but will greatly benefit;

• Human Resource Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understand the structure, scope, and strategic value of HR audits.
• Evaluate the effectiveness of HR policies, procedures, and practices.
• Assess HR documentation against legal, financial, and ethical standards.
• Identify compliance risks and areas for operational improvement.
• Prepare and present audit reports to management and stakeholders.
• Align HR auditing with broader business goals and performance metrics.

This training is suitable to a wide range of professionals but will greatly benefit;

• Senior and mid-level HR professionals
• Internal auditors and compliance officers
• Organizational development specialists
• HR consultants and legal advisors
• Business executives overseeing HR governance

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

• Managers and supervisors responsible for team performance.
• Human Resource Managers
• Legal advisors and compliance officers.
• HR Business Partners
• HR Officers
• People Managers

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Data Driven – HR’s role in operational and strategic decisions
• Analyzing trends and metrics
• Use of data and its measurement systems
• Aligning metrics to organization’s goals
• Common mistakes in Analyzing data
• Types of performance measures
• Key Performance Indicators – relevance and characteristics
• Purposeful measurement
• Identifying organization’s KPIs.

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understand the role and responsibilities of an HR Business Partner.
• Align HR strategies with broader organizational goals and business priorities.
• Leverage analytics and workforce insights to drive evidence-based HR decisions.
• Strengthen relationships with leaders, stakeholders, and cross-functional teams.
• Foster a culture of innovation, collaboration, and strategic influence across HR functions.

This training is suitable to a wide range of professionals but will greatly benefit;

• HR Professionals seeking strategic elevation
• HR Business Partners (current or transitioning)
• HR Managers preparing for business-facing leadership
• Leadership teams collaborating with HR on transformation

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Be exposed to empirical cutting edge leadership navigational skills in times of dizzying change;
• Become models for leadership and change will be explored;
• Acquire cross-pollination and peer learning platform.

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Understand the principles and practices of Knowledge Management.
• Gain insights into the importance of KM for HR.
• Understand how to design and implement a KM project.
• Evaluate tools and techniques for KM.
• Apply KM in real-world HR contexts, enhancing strategic decision-making.

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals

By the end of this program, participants will be able to:

• Develop a collaborative approach to labour & industrial relations.
• Examine techniques and methodologies for enhancing & transforming IR.
• Appreciate the importance of employee engagement and empowerment.
• Understand the people factors in IR.
• Critically analyse the possibilities of effective conflict resolution.
• Utilise mediation skills as a practical intervention into disputes.

This training is suitable to a wide range of professionals but will greatly benefit;

CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals