Strategic Performance Management
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Define performance management and distinguish it from performance appraisal.
- Implement a structured performance management process aligned with organizational goals.
- Apply various appraisal methods and rating systems fairly and effectively.
- Set SMART goals and define measurable performance criteria.
- Use KPIs and Balanced Scorecards to track and improve performance.
- Identify and mitigate common challenges and errors in performance management.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Officers and Performance Managers
- Line Managers and Team Leaders
- Learning & Development Professionals
- Public Service HR Practitioners
- Organizational Development Officers
- Supervisors responsible for appraisals and staff development
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Define performance management and distinguish it from performance appraisal.
- Implement a structured performance management process aligned with organizational goals.
- Apply various appraisal methods and rating systems fairly and effectively.
- Set SMART goals and define measurable performance criteria.
- Use KPIs and Balanced Scorecards to track and improve performance.
- Identify and mitigate common challenges and errors in performance management.
- What is Performance Management?
- PM vs Appraisal + Objectives
- Principles & Integration
- Elements of a PM System
- Compensation Philosophy & Salary Programs
- Performance Audit & Success Ratings
- SMART Goal Setting
- Defining Performance Criteria
- Linking Goals to Strategy
- Appraisal Methods
- Rating Systems & Evaluation Biases
- Performance Review Practice
- Balanced Scorecard Framework
- Designing KPIs & Measures
- Linking KPIs to Strategic Goals
- Challenges & Errors in PM
- Feedback & Development Planning
- Certification & Closing Ceremony
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Officers and Performance Managers
- Line Managers and Team Leaders
- Learning & Development Professionals
- Public Service HR Practitioners
- Organizational Development Officers
- Supervisors responsible for appraisals and staff development
Certified Project Management Professional
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Apply structured project management methodologies across the project lifecycle
- Develop comprehensive project charters, work breakdown structures, and schedules.
- Identify, assess, and mitigate project risks and constraints.
- Manage stakeholder expectations and lead effective communication strategies.
- Monitor project performance using KPIs, dashboards, and earned value metrics.
- Control budgets, resources, and timelines with precision.
- Close projects with lessons learned, impact reporting, and sustainability planning.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- Project Managers and Project Coordinators
- Team Leaders and Department Heads
- Engineers, Analysts, and Technical Leads
- Professionals transitioning into project-based roles
- Anyone managing projects without formal training
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Apply structured project management methodologies across the project lifecycle
- Develop comprehensive project charters, work breakdown structures, and schedules.
- Identify, assess, and mitigate project risks and constraints.
- Manage stakeholder expectations and lead effective communication strategies.
- Monitor project performance using KPIs, dashboards, and earned value metrics.
- Control budgets, resources, and timelines with precision.
- Close projects with lessons learned, impact reporting, and sustainability planning.
- Project Lifecycle & Charter
- Stakeholder mapping
- Project Roles & Governance
- Work Breakdown Structures (WBS)
- Scheduling & Critical Path
- Resource Planning
- Risk Identification & Assessment
- Quality Planning & Control
- Change Management
- Budgeting & Cost Estimation
- Procurement & Vendor Management
- Earned Value Management (EVM)
- Stakeholder communication planning
- Conflict Resolution & Team Dynamics
- Reporting & Executive Briefings
- Execution & Monitoring
- Project Closure & Lessons Learned
- Certification Simulation & Graduation
This training is suitable to a wide range of professionals but will greatly benefit;
- Project Managers and Project Coordinators
- Team Leaders and Department Heads
- Engineers, Analysts, and Technical Leads
- Professionals transitioning into project-based roles
- Anyone managing projects without formal training
Certified Human Resource Auditor
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Understand the structure, scope, and strategic value of HR audits.
- Evaluate the effectiveness of HR policies, procedures, and practices.
- Assess HR documentation against legal, financial, and ethical standards.
- Identify compliance risks and areas for operational improvement.
- Prepare and present audit reports to management and stakeholders.
- Align HR auditing with broader business goals and performance metrics.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- Senior and mid-level HR professionals
- Internal auditors and compliance officers
- Organizational development specialists
- HR consultants and legal advisors
- Business executives overseeing HR governance
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Understand the structure, scope, and strategic value of HR audits.
- Evaluate the effectiveness of HR policies, procedures, and practices.
- Assess HR documentation against legal, financial, and ethical standards.
- Identify compliance risks and areas for operational improvement.
- Prepare and present audit reports to management and stakeholders.
- Align HR auditing with broader business goals and performance metrics.
- HR Audit Fundamentals
- Audit Process Lifecycle
- Audit Roles & Ethics
- Legal Framework Review
- Compliance Mapping
- Audit of Disciplinary Procedures
- Recruiting & Onboarding Audit
- Performance & Compensation Audit
- Benefits & Employee Relations
- Risk Identification & Prioritization
- Data Gathering & Analysis
- Creating an Audit Matrix
- Reporting Audit Results
- Action Plan Development
- Presenting Findings to Stakeholders
- Capstone Audit Challenge
- Personal Strategy & Integration
- Closing. Reflection & Certification
This training is suitable to a wide range of professionals but will greatly benefit;
- Senior and mid-level HR professionals
- Internal auditors and compliance officers
- Organizational development specialists
- HR consultants and legal advisors
- Business executives overseeing HR governance
Workplace Mental Health Awareness Champion
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Apply foundational counseling principles and behavioral health techniques in workplace scenarios.
- Conduct effective supportive sessions and emotional check-ins with staff.
- Recognize symptoms of workplace trauma, anxiety, depression, and burnout.
- Deliver low-level therapeutic interventions and refer complex cases ethically.
- Design targeted mental wellness plans using organizational diagnostics.
- Facilitate coaching and conversations that promote psychological safety.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Professionals
- Workplace Counsellors
- Managers Promoting Employee Wellness
- Organizational Wellness Strategists
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Apply foundational counseling principles and behavioral health techniques in workplace scenarios.
- Conduct effective supportive sessions and emotional check-ins with staff.
- Recognize symptoms of workplace trauma, anxiety, depression, and burnout.
- Deliver low-level therapeutic interventions and refer complex cases ethically.
- Design targeted mental wellness plans using organizational diagnostics.
- Facilitate coaching and conversations that promote psychological safety.
- Foundations of Workplace Counseling
- Counseling Boundaries & Referral Logic
- Case Discussion
- Mental Health Symptoms in Context
- Organizational Risk Factors
- Case Discussion
- Session Structuring & Emotional Check-ins
- Active Listening & Emotional Support
- Case Discussion
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Professionals
- Workplace Counsellors
- Managers Promoting Employee Wellness
- Organizational Wellness Strategists
Certified Workplace Counselor
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Apply foundational counseling principles and behavioral health techniques in workplace scenarios.
- Conduct effective supportive sessions and emotional check-ins with staff.
- Recognize symptoms of workplace trauma, anxiety, depression, and burnout.
- Deliver low-level therapeutic interventions and refer complex cases ethically.
- Design targeted mental wellness plans using organizational diagnostics.
- Facilitate coaching and conversations that promote psychological safety.
- Champion mental health policy rollouts and build stakeholder alignment.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Business Partners and People Managers
- In-house Wellness Champions and EAP Coordinators
- Organizational Psychologists and Coaches
- Trauma-informed facilitators and culture change leaders
- Line Managers providing informal counseling support to team members
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Apply foundational counseling principles and behavioral health techniques in workplace scenarios.
- Conduct effective supportive sessions and emotional check-ins with staff.
- Recognize symptoms of workplace trauma, anxiety, depression, and burnout.
- Deliver low-level therapeutic interventions and refer complex cases ethically.
- Design targeted mental wellness plans using organizational diagnostics.
- Facilitate coaching and conversations that promote psychological safety.
- Champion mental health policy rollouts and build stakeholder alignment.
- Foundations of Workplace Counseling
- Counseling Boundaries & Referral Logic
- Case Discussion
- Mental Health Symptoms in Context
- Organizational Risk Factors
- Case Discussion
- Session Structuring & Emotional Check-ins
- Techniques: paraphrasing, affirming,
- Case Discussion
- Therapeutic Tools for Non-clinical Context
- Referral & Escalation Protocols
- Case Discussion
- Wellness Program Design
- Stakeholder Engagement
- Case Discussion
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Business Partners and People Managers
- In-house Wellness Champions and EAP Coordinators
- Organizational Psychologists and Coaches
- Trauma-informed facilitators and culture change leaders
- Line Managers providing informal counseling support to team members
Knowledge Management (KM) for HR Professionals
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Understand the role of Knowledge Management (KM) in modern HR functions.
- Develop structured KM frameworks that support workforce performance and engagement.
- Facilitate knowledge sharing to enhance organizational learning.
- Utilize digital tools to store and distribute HR knowledge efficiently.
- Build a culture of continuous improvement through strategic knowledge application.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Understand the role of Knowledge Management (KM) in modern HR functions.
- Develop structured KM frameworks that support workforce performance and engagement.
- Facilitate knowledge sharing to enhance organizational learning.
- Utilize digital tools to store and distribute HR knowledge efficiently.
- Build a culture of continuous improvement through strategic knowledge application.
This training is suitable to a wide range of professionals but will greatly benefit;
Mastering Human Resource Business Partnering
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Understand the role and value of the HR Business Partner in modern organizations.
- Align HR initiatives with business objectives through strategic planning.
- Use data and workforce analytics to inform HR decisions.
- Strengthen stakeholder relationships across departments and leadership tiers.
- Lead innovation and transformation through collaborative HR practices.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Professionals
- HR Business Partners
- HR Managers Transitioning to Strategic Roles
- Leadership Teams Collaborating with HR
- HR Executives
- People Managers
- Human Resource Department
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Understand the role and value of the HR Business Partner in modern organizations.
- Align HR initiatives with business objectives through strategic planning.
- Use data and workforce analytics to inform HR decisions.
- Strengthen stakeholder relationships across departments and leadership tiers.
- Lead innovation and transformation through collaborative HR practices.
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Professionals
- HR Business Partners
- HR Managers Transitioning to Strategic Roles
- Leadership Teams Collaborating with HR
- HR Executives
- People Managers
- Human Resource Department
Certified Human Resource Business Partner
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Understand the role and responsibilities of an HR Business Partner.
- Align HR strategies with broader organizational goals and business priorities.
- Leverage analytics and workforce insights to drive evidence-based HR decisions.
- Strengthen relationships with leaders, stakeholders, and cross-functional teams.
- Foster a culture of innovation, collaboration, and strategic influence across HR functions.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Professionals seeking strategic elevation
- HR Business Partners (current or transitioning)
- HR Managers preparing for business-facing leadership
- Leadership teams collaborating with HR on transformation
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Understand the role and responsibilities of an HR Business Partner.
- Align HR strategies with broader organizational goals and business priorities.
- Leverage analytics and workforce insights to drive evidence-based HR decisions.
- Strengthen relationships with leaders, stakeholders, and cross-functional teams.
- Foster a culture of innovation, collaboration, and strategic influence across HR functions.
- HRBP Role Clarity & Business Integration
- Trust Building & Partnership Development
- Case Study
- Aligning HR with Strategic Objectives
- Translating Vision into HR Action
- Case Discussion
- Workforce Analytics Essentials
- HR Dashboards & Storytelling
- Case Discussion
- Stakeholder Mapping & Influence Tactics
- Strategic Conversations & Credibility
- Case Discussion
- HR Innovation & Agile Thinking
- Leading Culture Change
- Case Discussion
- Strategic Planning & HRBP Action Simulation
- Peer Coaching & Feedback
- Certification & Wrap-Up
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Professionals seeking strategic elevation
- HR Business Partners (current or transitioning)
- HR Managers preparing for business-facing leadership
- Leadership teams collaborating with HR on transformation
Certified Data Compliance Manager
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Understand the Legal Framework: Explain the key provisions of the Kenya Data Protection Act and its significance in the context of data privacy.
- Identify Rights and Responsibilities: Identify the rights of data subjects and the responsibilities of data controllers and processors under the Act.
- Conduct Data Protection Assessments: Perform Privacy Impact Assessments to evaluate the impact of data processing activities on personal privacy.
- Develop Compliance Strategies: Create and implement effective data protection policies aligned with legal requirements and best practices.
- Implement Security Measures: Identify and apply appropriate technical and organizational measures to secure personal data.
- Analyze Case Studies: Evaluate real-world data protection challenges and breaches to learn from best practices and mistakes.
- Stay Informed on Trends: Recognize emerging trends and potential future developments in data protection and privacy laws in Kenya.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- People Managers
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Understand the Legal Framework: Explain the key provisions of the Kenya Data Protection Act and its significance in the context of data privacy.
- Identify Rights and Responsibilities: Identify the rights of data subjects and the responsibilities of data controllers and processors under the Act.
- Conduct Data Protection Assessments: Perform Privacy Impact Assessments to evaluate the impact of data processing activities on personal privacy.
- Develop Compliance Strategies: Create and implement effective data protection policies aligned with legal requirements and best practices.
- Implement Security Measures: Identify and apply appropriate technical and organizational measures to secure personal data.
- Analyze Case Studies: Evaluate real-world data protection challenges and breaches to learn from best practices and mistakes.
- Stay Informed on Trends: Recognize emerging trends and potential future developments in data protection and privacy laws in Kenya.
This training is suitable to a wide range of professionals but will greatly benefit;
- People Managers
Mastering HR Data Analytics & Metrics
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Define and prioritize human capital metrics that align with business goals.
- Implement robust data collection, cleaning, and governance practices.
- Build and validate forecasting and scenario-planning models for workforce supply and demand.
- Diagnose recruitment, engagement, and retention trends through advanced analytics.
- Calculate performance ROI and link people investments directly to financial outcomes.
- Design executive-grade dashboards and tell compelling data stories that drive action.
- Uphold ethical standards and ensure security when handling sensitive HR data.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Professionals seeking analytical mastery
- People Analysts and HRIS Specialists
- Workforce Planning Leads
- Talent Acquisition & Engagement Managers
- Organizational Development Practitioners
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Define and prioritize human capital metrics that align with business goals.
- Implement robust data collection, cleaning, and governance practices.
- Build and validate forecasting and scenario-planning models for workforce supply and demand.
- Diagnose recruitment, engagement, and retention trends through advanced analytics.
- Calculate performance ROI and link people investments directly to financial outcomes.
- Design executive-grade dashboards and tell compelling data stories that drive action.
- Uphold ethical standards and ensure security when handling sensitive HR data.
- Metric definitions;
- Data sources;
- CHCA role competencies
- Data quality;
- Privacy & ethics;
- Dashboard principles & visualization tools
- Demand-supply modeling
- Scenario planning
- Predictive analytics techniques
- Recruitment KPIs
- Engagement survey design
- Turnover & retention drivers
- Performance metrics
- Training impact analysis
- ROI & cost-benefit frameworks
- Best practices in visualization
- Executive summaries
- Persuasive narrative frameworks
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Professionals seeking analytical mastery
- People Analysts and HRIS Specialists
- Workforce Planning Leads
- Talent Acquisition & Engagement Managers
- Organizational Development Practitioners
Improving Employee Performance
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Analyze factors that influence employee performance and productivity.
- Develop effective strategies for addressing performance gaps constructively.
- Foster engagement and motivation through recognition and feedback.
- Implement frameworks for setting measurable goals and driving accountability.
- Sustain performance improvements through monitoring and evaluation techniques.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- Team Leaders
- Managers Overseeing Workforce Performance
- Performance Improvement Coaches
- People Managers
- HR Business Partners
- Team Leaders & Supervisors
- Line Managers & HOD’s,
- Human Resource Managers
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Analyze factors that influence employee performance and productivity.
- Develop effective strategies for addressing performance gaps constructively.
- Foster engagement and motivation through recognition and feedback.
- Implement frameworks for setting measurable goals and driving accountability.
- Sustain performance improvements through monitoring and evaluation techniques.
This training is suitable to a wide range of professionals but will greatly benefit;
- Team Leaders
- Managers Overseeing Workforce Performance
- Performance Improvement Coaches
- People Managers
- HR Business Partners
- Team Leaders & Supervisors
- Line Managers & HOD’s,
- Human Resource Managers
Certified Human Resource Manager
Course Overview
Course Objectives
By the end of this program, participants will be able to;
- Translate business strategy into HR policies and workforce plans.
- Act as a trusted HR Business Partner with leaders and stakeholders.
- Navigate labour laws and compliance with confidence.
- Design and execute competency-based performance management systems.
- Develop fair, motivating compensation and rewards frameworks.
- Build HR scorecards and metrics to drive data-informed decisions.
- Lead talent development for a diverse, multi-generational workforce.
Target Groups
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Managers and Senior HR Generalists
- Aspiring HR Business Partners
- Talent & Performance Coaches
- Leaders responsible for people strategy
CHRP. Den PN Gathitu
Secretary General
Academy of Certified Human Resource Professionals
By the end of this program, participants will be able to;
- Translate business strategy into HR policies and workforce plans.
- Act as a trusted HR Business Partner with leaders and stakeholders.
- Navigate labour laws and compliance with confidence.
- Design and execute competency-based performance management systems.
- Develop fair, motivating compensation and rewards frameworks.
- Build HR scorecards and metrics to drive data-informed decisions.
- Lead talent development for a diverse, multi-generational workforce.
- HR Strategy Foundations
- HR Business Partnering
- Case Discussion
- Labour Law Deep Dive
- Risk & Dispute Management
- Case Discussion
- Strategic Workforce Planning
- Competency Modeling
- Case Discussion
- Performance Management Architecture
- Effective Coaching & Feedback
- Case Discussion
- Total Rewards Strategy
- Non-Financial Recognition Programs
- Case Discussion
- HR Metrics & Analytics
- Strategic HR Presentation Skills
- Certification Assessment & Graduation
This training is suitable to a wide range of professionals but will greatly benefit;
- HR Managers and Senior HR Generalists
- Aspiring HR Business Partners
- Talent & Performance Coaches
- Leaders responsible for people strategy